TrustReq Help Documentation
  • Welcome Page
  • Account Management
    • Creating a New Primary Account
    • Important Account Association Warning
  • Clio integration
    • How to import your Clio contacts into TrustReq
  • Security
    • Two-Factor Authentication (2FA)
  • Billing and Payment
    • Understanding Per Seat Pricing
    • Understanding how annual billing works
    • Handling Downgrades and Credits
  • Remote Identity Verification (IDV)
    • How to invite your client to verify their identity on TrustReq
    • Is TrustReq's remote identity verification tool compliant with the Law Society of Ontario?
  • Types of By-law 9 forms
    • Form 9A
    • A note about para. 1 of subsection 12(2) in By-Law 9
    • Form 9B
    • Form 9C
    • Form 9D and 9E
  • Trust Reconciliations
    • Monthly trust reconciliations for Ontario lawyers and paralegals
    • How to generate a trust listing report on Clio
    • How to record bank errors when performing a trust reconciliation
  • Cash Limits and Exceptions
    • Watch: How to perform a cash acceptance pre-check
    • Watch: How to record a cash transaction
    • What is the definition of cash?
    • How much cash can a licensee accept in a client matter?
    • When does the limit on accepting cash apply?
    • Are there any exceptions to the cash limit?
    • Definition of "public body" regarding cash limit exceptions
    • How much cash can a licensee accept in foreign currency?
    • Cash limit if the licensee is acting for more than one client on one client file
    • Example: If a client provides a licensee with $15,000...
  • Understanding how permissions work on TrustReq
  • Recording Keeping Guide
    • Record keeping requirements if cash received
    • Record keeping requirements if referral fee paid or received
    • Email money transfers into and out of a trust account
    • Circumstances when Ontario lawyers are not required to use a Form 9D nor a Form 9E under By-Law 9
    • Valuable Property Records
  • Referral Fees
    • Watch: How to generate a referral fee agreement
    • Watch: How to fill and manage the Law Society of Ontario's "Referral Fee Checklist"
    • Watch: How to record a referral fee transaction
    • Is the LSO's "Referral Fee Agreement" form mandatory?
    • What's the difference between a "matter" and a "referral fee matter" on TrustReq?
  • REFERENCE: Text of By-Law 9 (Financial Transactions and Records)
    • Part I - Interpretation
    • Section 1
    • Part II - Handling of money by bankrupt licensee
    • Section 2
    • PART II.1 - Handling of money by licensee whose license is suspended
    • Section 2.1
    • Section 2.2
    • Section 2.3
    • Section 2.4
    • Part III - Cash Transactions
    • Section 3
    • Section 4
    • Section 5
    • Section 6
    • Part IV - Trust Account
    • Section 7
    • Section 8
    • Section 8.1
    • Section 9
    • Section 10
    • Section 11
    • Section 12
    • Section 13
    • Section 14
    • Section 15
    • Section 16
    • Section 17
    • PART V - Record Keeping Requirements
    • Section 18
    • Section 19
    • Section 19.1
    • Section 20
    • Section 21
    • Section 22
    • Section 23
    • Section 24
  • TrustReq Referral rewards program
  • Project Roadmap
  • Terms of Use
  • Privacy Policy
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  1. Trust Reconciliations

How to generate a trust listing report on Clio

PreviousMonthly trust reconciliations for Ontario lawyers and paralegalsNextHow to record bank errors when performing a trust reconciliation

Last updated 5 months ago

Pursuant to ss 18(8) of By-Law 9, each month, for your trust comparison, you must compare: (a) your reconciled trust bank balance and (b) your client trust listing total.

These two amounts must be the same. This is one of the most important trust records and you must complete it by the 25th of each month for all trust funds you held at the previous month’s end. You should correct any trust shortages immediately and correct any bank or posting errors before the next month end.

is one of the best tools on the market for managing your trust account, and generating client trust listing reports. In this article, we'll explain how to generate that type of report.

1) From your Clio dashboard, click on "Reports" on the left hand sidebar.

2) After you do that, you'll see a header near the top of the page that says "Presets", "Reports" and "History". Click "Reports". This feels repetitive, but stay with us.

3) After you do step 2 above, you'll see a bunch of different types of reports that you can generate. Scroll down the list until you see "Trust listing". Click that option.

4) On the page that appears, before clicking "Generate Report", set the following options:

  • All clients;

  • All practice areas;

  • Check "Include balances not associated with a client";

  • Uncheck "Show clients with zero balance";

  • Set the date range to "Custom"

  • Set the "From" date to something before your first ever trust transaction, like 01/01/1900;

  • Set the "To" date to the "as at" date. This will usually be the last calendar day of the previous month; and

  • Set the output format to "PDF", so that you can upload a PDF to your TrustReq account later.

For example, if your "as at" date was January 31st, 2024, it would look like this:

Clio